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Launching a $500b startup

Wonder’s Marc Lore

Since stepping down as Walmart’s president of e-commerce at the start of 2021, billionaire entrepreneur Marc Lore has had a busy year of big ideas. Chief among them: a new American city called Telosa, centered around sustainability and inclusion. Lore approaches moonshot ideas by reverting to the fundamentals: “VCP: vision, capital, people.”

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No data, no scale

Care.com’s Sheila Lirio Marcelo

No matter what phase of growth you’re in, you need useful, cost-effective data. Data is essential to scale. Take it from Sheila Lirio Marcelo, the founder and former CEO of Care.com, the two-sided marketplace connecting working families with care providers. Marcelo scaled her business past the competition by getting the right data at the right time. As she says: “Something I coach a lot of entrepreneurs: You can have a great vision and idea, but start with a lot of data and testing.”

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How to scale tech responsibly

Snowflake’s Sridhar Ramaswamy

To compete against bigger players, you need an edge. Sridhar Ramaswamy, who led Google’s huge ad business, is now going head-to head against his former employer with an ad-free subscription-based search engine called Neeva. Ramaswamy offers lessons on growth, monopolistic threats, and why challenging even great companies is necessary right now.

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Why we need re-founders

Microsoft’s Satya Nadella

To achieve massive scale, you don’t just need founders, you also need a re-founder – someone to come in at a later stage to keep the mission and culture on track. As Microsoft’s third CEO ever – after Bill Gates and Steve Ballmer – Satya Nadella is doing just that. He discusses how he has transformed Microsoft from a cutthroat culture towards embracing social networks, collaboration, and cloud.

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Cultivate an entrepreneurial mindset

Reid’s personal advice on the most important success factor for any scale leader: your mindset. Talking with editor-at-large Bob Safian, Reid shares how he approaches every challenge with a learning mindset: ask the right questions, leverage networks, and build curiosity and resilience. To cement the idea, he shares Lesson One from the new Masters of Scale Courses app, starring Sir Richard Branson! You’ll learn an exercise from Reid that you can practice daily.

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Scaling a mission

The Asian American Foundation’s Sonal Shah

“Hate is not a one-community issue,” says Sonal Shah, president of The Asian American Foundation. Launched in May 2021 to address discrimination against Asian Americans, TAAF raised $1 billion in its first few weeks – and is now grappling with what all startups face: how to iterate fast, pivot, lose what’s not working, and scale what is working, fast.

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Make room for magic

Bad Robot’s J.J. Abrams

You can’t predict your next a-ha moment — but you can create the circumstances for serendipity to happen. No one knows this better than J.J. Abrams, director, producer, screenwriter, and co-founder and co-CEO of Bad Robot Productions, behind some of the most successful TV series and films of the last 20 years, from Lost to Star Trek to the Star Wars sequel trilogy. J.J. explains how creativity and collaboration are things you cultivate, not conjure; and that making room for magic isn’t a luxury, it’s an essential part of entrepreneurship.

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How mentorship provides an edge

A-Rod Corp.’s Alex Rodriguez

Even all-star athletes are coached. So why not you? Alex Rodriguez, former professional baseball player, leaned into outside advice at the most challenging moments in his career – and in building his successful business, A-Rod Corp. He shares what he’s learned from mentors like investing guru Warren Buffett and NBA icon Magic Johnson, and how mentorship can help sharpen your skills and open up opportunities. The best way to find great mentors? Build the mindset of a mentor yourself.

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Build a team of mentors: A Strategy Session w/A-Rod

A-Rod Corp.’s Alex Rodriguez

To win at scale, you need more than great players – you need a team of great coaches. Alex Rodriguez learned this in baseball, and now as an investor at A-Rod Corp., where his mentor is none other than Warren Buffet. Alex and Reid, with Katia Beauchamp of Birchbox and HBS professor Mihir Desai, take questions from the HBS class of ’21.

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