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Podcast: Must Listen

Think like an outsider

Ellevest’s Sallie Krawcheck, MetricStream & Nordstrom’s Shellye Archambeau & Calendly’s Tope Awotona

Recorded live at the Masters of Scale Summit in San Francisco, Shellye Archambeau, Ellevest’s Sallie Krawcheck, and Calendly’s Tope Awotona speak discuss the hidden advantages of strategizing like an entrepreneurial outsider.

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Podcast: Episode 119: Must Listen

Why mission matters more than products

Noom’s Saeju Jeong

For truly sustainable long-term growth, you must prioritize your mission over your product — even if that means letting your product go. Noom founder and CEO Saeju Jeong has repeatedly turned his back on successful products in the name of his mission to help as many people as possible live healthier lives. In this episode, Saeju brings to life many of these make-or-break moments, and how his dedication to mission has driven his scale journey.

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Podcast: Bonus

Five ways to burnout-proof your organization

If you’re a leader right now navigating the global pandemic, supply chain disruptions, and your own mental list of what’s keeping you up at night, the issue of burnout is probably on your mind. You can’t shield your team from all stress, but you can find effective ways of supporting your employees through it. This episode highlights the best conversations we’ve had recently about stopping burnout in your organization, before it takes hold.

Featuring BetterUp’s Alexi Robichaux, Upwork’s Hayden Brown, Merck’s Ken Frazier, Chobani’s Hamdi Ulukaya, director J.J. Abrams, Girls Who Code’s Reshma Saujani, BW4BL’s Tokunbo Koiki, and FuelFinance’s Alyona Mysko.

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Fighting through headwinds at Marriott

Under Armour’s Stephanie Linnartz

Deep into the pandemic, Marriott’s CEO Arne Sorenson, unexpectedly passed away. His successor, Stephanie Linnartz, draws on an unrelenting entrepreneurial spirit to help bring Marriott back from pandemic lows — and honor Sorenson’s legacy.

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Podcast: Bonus

5 essential moves for post-pandemic success

Shift your mindset. Tighten your focus. Map your future. In this special episode, Reid Hoffman presents a five-step playbook for post-crisis success. Moving from chaos to calm requires a revised agenda, whether the pandemic crushed your business or boosted it. Peace-time strategies need to be just as sharp as wartime strategies.

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Podcast: Bonus

8 reliable lessons for unreliable times

Github’s Nick Means

This special episode of Masters of Scale is full of lessons learned from the often devastating, sometimes inspiring year of 2020. Some of our guests share stories about doing everything right – and still ending up in crisis. Others are about overcoming the odds with grit, heart, and compassion.

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Podcast: Episode 66: Must Listen

How to build authentic connection at scale

Brud’s Trevor McFedries

You might not know Trevor McFedries yet, but if you’re on Instagram, you’ve probably met Miquela. She has millions of followers, hit singles and lucrative contracts with brands. But she’s not actually real. Miquela’s the creation of Trevor’s stealthy creative media studio Brud, and the delicate balance they strike between artificial and authentic is a master class for any scaling company. In this first-ever in-depth interview with Trevor, he shares his bold plan to create celebrity at massive, multilingual scale; his advice for entrepreneurs of color as they fundraise; and his guidance for anyone connecting at scale: That once you build that connection with your audience, they don’t care HOW you made it. All they care about is how it makes them feel. Cameo: Alison Darcy (Woebot).

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Podcast: Episode 57: Must Listen

How to unite a team (Part 1)

Burberry & Apple’s Angela Ahrendts

The Apple logo. The iconic Burberry check. These images inspire loyalty of customers and employees alike. But it takes more than a beloved brand to power a company and motivate a team. No one knows this better than Angela Ahrendts, former SVP of retail at Apple, and the former CEO of Burberry. Angela has spent most of her career learning how to imbue those brands with meaning — and support them with down-to-earth, everyday, human connection. Why? Because to unite a team — especially one that’s large, global and dispersed — you need to turn them into mission-driven families.

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Podcast: Episode 56: Must Listen

How to start a revolution

Xapo’s Wences Casares

What if your idea is so radical that people have trouble grasping what it is – or even believing it won’t harm them? Every founder believes their product is revolutionary – and the more revolutionary their product, the more reassuring they’ll need to be to get consumers on board. No one knows this better than Wences Casares, the trailblazing entrepreneur credited with bringing crypto to Silicon Valley (and convincing Reid himself). With his unicorn startup Xapo, a Bitcoin wallet, Wences aims to reassure the masses that Bitcoin isn’t as different – or as dangerous – as they may think.

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Podcast: Episode 54: Must Listen

When to zoom in, when to zoom out

Etsy’s Josh Silverman

Building a company to scale requires a delicate balance of macro and micro – and knowing where to focus. Josh Silverman has perfected the skill over decades of experience at multiple companies and three CEO roles, at Evite, Skype, and most recently, Etsy. Josh has learned that success isn’t just about zooming in on the details OR taking the long view but about knowing exactly WHEN to switch between these perspectives. Cameo appearances: Scott Suko (Domino expert); Nik Money (professor at Miami University).

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Podcast: Episode 47: Must Listen

How to accelerate history (Part 1)

Bill & Melinda Gates Foundation’s Bill Gates

How did Bill Gates scale both a global business and a global philanthropy? He spotted an inflection point in history — and accelerated it, with a great idea, great timing and great partners. Because even Bill Gates doesn’t go it alone. In Part 1 of a two-part episode, Bill reflects with Reid on the founding and growth of Microsoft — how he not only spotted an inflection point (hello, PCs) but accelerated it to massive scale (forget PCs, let’s talk software platforms).

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