When is it time to double down on your instincts, and when is it time to open yourself up to feedback? Sometimes it comes down to a hard call… that you might get totally wrong. In Part Two of our episode with Patreon’s Jack Conte, you’ll hear how he was able to raise capital by telling his authentic story after a series of pitches that went disastrously wrong! And you’ll hear how his worst mistake as a founder helped him reconnect with Patreon’s mission and community, and build Patreon into a $4B company. How can being wrong accelerate your business? It takes running at the solution with insatiable curiosity.

How can small businesses survive in times of volatility? How should an entrepreneur balance limited resources with big ambitions? Reid Hoffman and Bob Safian answer questions from small business owners in the Masters of Scale community. Plus: another round of Pivot Point, and a Need to Know segment.

Delivering human dignity to your customers is more than just good practice. It can be a powerful engine of scale. This insight has inspired Phaedra Ellis-Lamkins her whole career, as a labor leader, a music manager, and now as a fin-tech entrepreneur with Promise. Her secret? Take a contrarian lens to existing systems.

How can a small business survive a David vs. Goliath competition? If two sets of stakeholders have opposing needs, how can a start-up pivot to keep them both happy? Reid Hoffman and Bob Safian answer these questions and more from small business owners in the Masters of Scale community. Plus: another round of Pivot Point!

For some entrepreneurs, risk is just part of the game. But for the reluctant entrepreneur, risk can feel more like a necessary evil. Stacey Abrams shares stories of how harnessing and balancing risk can be the key to your success.

“We should expect more volatility,” Reid Hoffman tells Rapid Response host Bob Safian in the first Need to Know session of the year, covering news and business topics impacting entrepreneurs right now. Reid and Bob discuss the implications of the Ukraine invasion, then dive into the pandemic-fueled troubles at Peloton, PayPal, and Meta, new climate-change urgencies — including Reid’s recent trip to Antarctica, and how Activision will be different after merging with Microsoft. Plus: pay transparency; the lessons of Theranos; and the business case for democracy.

How do you best prepare for entrepreneurship? Reid Hoffman answers five burning questions from our Masters of Scale Members about tough pivots, growth targets, name changes and more. With Members Antoni Gruca (HEC-42 Launchpad), Krystal Lucado, Tudor Mihailescu (SpeechifAI, Inc.), Hoda Mehr (Stock Card), and Shamini Dhana (D/Sphere).

Paul English, co-founder of travel search platform Kayak, guides us through five critical lessons for the hiring journey. As you’ll hear, English is passionate and relentless about the subject of recruiting – and the scale of the stakes.

As an early internet founder and iconic venture capitalist, Marc Andreessen has thought deeply about the role timing plays in a startup’s success: when to launch that first product; when to ramp up scale; when to move into a new market. Getting the timing wrong can have a catastrophic effect. Getting it right can help you get to scale ahead of your competitors.

How can you entice funders to invest in a niche business? Business from our signature three-act ads ask host Reid Hoffman critical questions for challenges they’re facing now. With John and Kendall Antonelli (Antonelli’s Cheese Shop), Brit Rettig Wold (GRIT Fitness), Matthew Goins (Puzzle Huddle), Monisha Edwards (Scent & Fire Candle Company), and Ricardo Regalado (Rozalado Services & Route). Plus: the Pivot Point game show, w/Tara Wilson (Fierce Lab), Tudor Mihailescu (SpeechifAI), Greg Gallimore (Gensler Group & WUBI), Becky Pallack (Arizona Luminaria),

When Paul Polman joined Unilever as CEO in 2009, the consumer goods company had been stagnated with years of lackluster performance. His famous turnaround of the company centered around his ability to redraw the boundaries of Unilever’s mission to emphasize sustainability and long-term growth.

In the summer of 2021, Fidji Simo became CEO of Instacart, replacing founder Apoorva Mehta. Stepping into the role, Fidji is emphasizing an evolved company mission, diversifying the company’s leadership and focusing on the technology that helps retailers best serve their customers.