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How to embrace conflict

Bridgewater Capital’s Ray Dalio

Healthy debate, even argument, can shine a light on holes in a critical theory, it can stop a disaster from occurring, and it can lead you to discover radical new solutions. This is something legendary investor Ray Dalio knows. But there’s a difference between constructive and destructive conflict – and Dalio is a master at spotting the difference. In constructive conflict, a team has a shared goal, whether or not they have differing opinions. And this is the key to success. Cameo appearances: Steve Horgan (USA Field Hockey Director of Umpiring), Daniel Amen (psychiatrist, founder Amen Clinics).

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10 new rules for big career changes

Jordan Harbinger

On Masters of Scale, we talk a lot about how businesses grow. But we also talk about how people grow: how key decisions (and happy accidents) can shape your future, and how your setbacks can actually set you up for success. On this special Graduation Episode, guest host Jordan Harbinger teams up with Reid Hoffman to share advice that will help you navigate choices in your career.

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The elusive formula for great hiring

Workday’s Aneel Bhusri

Your first hires are your cultural cofounders. And it’s worth your time to get every one right. Workday CEO Aneel Bhusri personally interviewed his first FIVE HUNDRED employees at Workday. He knows how to map back from the culture he wants, to employee attributes to interview questions. Today, with 8000+ employees and $2b in annual revenue, Workday is consistently rated one of the best places to work.

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When to ignore conventional wisdom

Union Square Hospitality Group’s Danny Meyer

To revolutionize an industry, you have to cast off received wisdom. Shake Shack’s Danny Meyer knows this well. When he opened his first restaurant, received wisdom told him food was the star attraction. But Danny knew to focus on how customers FEEL. And it’s this feeling – Danny calls it “enlightened hospitality” — that he’s scaled. As he tells the dramatic scale story of Shake Shack, Danny shows how he cast off received wisdom and wrote his own rules.

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How to make the star employees you need

Lumi Labs’ Marissa Mayer

Can’t find the star employees you need? Then make them. That’s what Marissa Mayer did when she founded the Associate Product Manager program at Google — one of the company’s crown jewels. She mentored a team of young, hungry, talented employees in the ways of Google, and they helped drive its success. She followed that same mindset when she became Yahoo CEO, a role she reflects on in the show.

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How to do good and do good business

Starbucks’ Howard Schultz

You can scale social impact as you scale your business. But you’ll have to get creative. In fact, you’ll need to be as innovative about doing good as you are about your business itself. Starbucks Chair and former CEO Howard Schultz has proven this at a massive scale — from offering free college tuition to employees in the U.S., to providing healthcare for employees’ parents in China.

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What’s the next Silicon Valley?

Endeavor’s Linda Rottenberg

What’s Silicon Valley’s secret? Can any other region nurture such a thriving startup scene? Linda Rottenberg, CEO of Endeavor, makes the case that a startup culture can be nurtured almost anywhere, so long as you have the raw ingredients — a few initial entrepreneurs with access to capital and a willingness to pay it forward. She shares the fledgling startup scenes that could ultimately give the Bay Area a run for its money.

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