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Topic: Well-being
Podcast: Episode 94: Must Listen

No data, no scale

No matter what phase of growth you’re in, you need useful, cost-effective data. Data is essential to scale. Take it from Sheila Lirio Marcelo, the founder and former CEO of Care.com, the two-sided marketplace connecting working families with care providers. Marcelo scaled her business past the competition by getting the right data at the right time. As she says: “Something I coach a lot of entrepreneurs: You can have a great vision and idea, but start with a lot of data and testing.”

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When you should require vaccinations

Union Square Hospitality Group’s Danny Meyer

“You have to preserve your energy; this year has been about pace,” says restaurateur Danny Meyer, as he catches us up on the past seven-plus months of operating in the midst of pandemic. In the beginning of summer 2021, when Covid rates were plummeting in New York City, he was full of optimism: His restaurants were back to indoor dining, and despite a limited workforce, “progress is progress.” Then came the Delta variant.

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Why we need to think again

Wharton’s Adam Grant

As we grapple with change in business and as a society, we’ve become more fractured, more divisive, more vulnerable. Adam Grant, best-selling author and professor at Wharton, says that recognizing what we don’t know is the key step on the road to insight, competitive advantage, and community peace. In his book “Think Again,” Grant shares why taking a fresh look at our assumptions, about others and about ourselves, is such a powerful tool.

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Podcast: Episode 73: Must Listen

The secret power of onboarding

Canva’s Melanie Perkins

Onboarding isn’t just for employees. The step-by-step process to join a product or company lays the foundation for everything that follows. No one knows this better than Melanie Perkins, co-founder and CEO of Canva. From the moment she started the Australia-based graphic design platform, she knew she had to engage newcomers with simplicity and speed. First, onboard early users to her product; then, onboard investors and employees to help her build her values and her vision.

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Loneliness at work

The Lonely Century’s Noreena Hertz

Even before the pandemic forced us to stay home, loneliness was snaking its way through our lives, says economist Noreena Hertz, affecting everything from how we vote to how we work. The author of The Lonely Century, Noreena has advice for businesses about how loneliness impacts productivity, the bottom-line advantages of in-person connection — and why kindness is key to retaining talent.

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Pandemic Planning, Phase Two

Jefferson University Hospital’s Dr. Bon Ku

Toward the end of 2020, some saw signs that the Covid pandemic was soon to be over. But as Dr. Bon Ku says in this prescient conversation, without significant change, we will just sleepwalk into another cycle of pandemic.

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On the frontlines of scale: hospitals

Association of American Medical Colleges’ Dr. David Skorton

Dr. David Skorton, head of the Association of American Medical Colleges, shares what health institutions are grappling with as pandemic sets in —how they need to rethink how they operate, and what all of us can learn from this moment.

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Crisis data is the story of our times

Crisis Text Line’s Nancy Lublin

Crisis Text Line provides free, confidential crisis counseling via text, 24/7. To help counselors meet the moment, they anonymize and analyze real-time data on how their users are feeling – and that data is telling them the story of the onset of pandemic.

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Podcast: Episode 41: Must Listen

Entrepreneurship as a second act

Goop’s Gwyneth Paltrow

It’s never too late to join the entrepreneurial party. We’ve all heard the stories of young geniuses, but plenty of influential entrepreneurs founded companies in their 30s, 40s, 50s. There’s value to being a late-stage founder — like the fact that you’re bringing along all your life experience. That’s what Gwyneth Paltrow did when she launched Goop. Paltrow transitioned from Hollywood star to startup founder with her lifestyle brand, which now has over 8 million subscribers — and she did it by leaning in to what she knew, embracing what she didn’t, and coming up with strategies to fill the gap. With cameo appearances by Sara Blakely (Spanx), Brian Chesky (Airbnb), Boyd Martin (Olympic horse rider), and Ruben Harris (Career Karma).

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Podcast: Episode 28: Must Listen

What great founders do at night

Thrive Global’s Arianna Huffington

To survive your entrepreneurial journey, you have to learn to recharge. In fact, knowing when to turn the lights out may be key to keeping the lights on. But you have to know when and HOW to refuel. Few know this better than Arianna Huffington, who dramatically scaled the Huffington Post — and then experienced profound physical burnout. Her venture Thrive Global now scales the idea of balance across an organization.

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