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Why we need to think again

Wharton’s Adam Grant

As we grapple with change in business and as a society, we’ve become more fractured, more divisive, more vulnerable. Adam Grant, best-selling author and professor at Wharton, says that recognizing what we don’t know is the key step on the road to insight, competitive advantage, and community peace. In his book “Think Again,” Grant shares why taking a fresh look at our assumptions, about others and about ourselves, is such a powerful tool.

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Episode 73: Masters of Scale

The secret power of onboarding

Canva’s Melanie Perkins

Onboarding isn’t just for employees. The step-by-step process to join a product or company lays the foundation for everything that follows. No one knows this better than Melanie Perkins, co-founder and CEO of Canva. From the moment she started the Australia-based graphic design platform, she knew she had to engage newcomers with simplicity and speed. First, onboard early users to her product; then, onboard investors and employees to help her build her values and her vision.

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Loneliness at work

The Lonely Century’s Noreena Hertz

Even before the pandemic forced us to stay home, loneliness was snaking its way through our lives, says economist Noreena Hertz, affecting everything from how we vote to how we work. The author of The Lonely Century, Noreena has advice for businesses about how loneliness impacts productivity, the bottom-line advantages of in-person connection — and why kindness is key to retaining talent.

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Pandemic Planning, Phase Two

Jefferson University Hospital’s Dr. Bon Ku

Toward the end of 2020, some saw signs that the Covid pandemic was soon to be over. But as Dr. Bon Ku says in this prescient conversation, without significant change, we will just sleepwalk into another cycle of pandemic.

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On the frontlines of scale: hospitals

Association of American Medical Colleges’ Dr. David Skorton

Dr. David Skorton, head of the Association of American Medical Colleges, shares what health institutions are grappling with as pandemic sets in —how they need to rethink how they operate, and what all of us can learn from this moment.

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Crisis data is the story of our times

Crisis Text Line’s Nancy Lublin

Crisis Text Line provides free, confidential crisis counseling via text, 24/7. To help counselors meet the moment, they anonymize and analyze real-time data on how their users are feeling – and that data is telling them the story of the onset of pandemic.

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Episode 41: Masters of Scale

Entrepreneurship as a second act

Goop’s Gwyneth Paltrow

Gwyneth Paltrow transitioned from Hollywood star to start-up founder with her lifestyle brand Goop by leaning into what she knew, embracing what she didn’t, and coming up with strategies to fill the gap.

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Episode 28: Masters of Scale

What great founders do at night

Thrive Global’s Arianna Huffington

To survive your entrepreneurial journey, you have to learn to recharge. In fact, knowing when to turn the lights out may be key to keeping the lights on. But you have to know when and HOW to refuel. Few know this better than Arianna Huffington, who dramatically scaled the Huffington Post — and then experienced profound physical burnout. Her venture Thrive Global now scales the idea of balance across an organization.

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