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GaryVee wants your attention

VaynerMedia’s Gary Vaynerchuk

Gary Vaynerchuk – or GaryVee – joins Rapid Response to preach the need for widespread empathy and fearless leadership, and he uncovers the secrets to his new platform’s unconventional scale.

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How great cultures are built and rebuilt

Burberry & Apple’s Angela Ahrendts, Uber’s Dara Khosrowshahi & Google & Schmidt Futures’ Eric Schmidt

Recorded live at the Masters of Scale Summit in San Francisco, three legendary culture-setters sit down with host Bob Safian to discuss how they’ve built and rebuilt great cultures at Apple, Uber, Google, and more.

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Build your culture like a product

HubSpot’s Dharmesh Shah

Your company’s culture is the bedrock of everything you do. So you can’t afford to just let your culture emerge — you need to build it with the deliberate approach of a product designer. Then you need to bring that culture to life by winning buy-in from your team.

This is exactly what Dharmesh Shah did at HubSpot — as laid out in the famed HubSpot Culture Code. This living document continues to inspire founders and business leaders to adopt a product design approach to building their own vibrant and adaptable company cultures.

In this episode, Dharmesh talks through the inspiration behind the Culture Code, and reveals how he built and rebuilt some of its most inspiring elements — all while keeping his team invested.

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Live with urgency

The Urgent Life’s Bozoma Saint John

Being authentic defines strong leadership. Bozoma Saint John has continually challenged expectations, moving purposefully across multiple roles, from Uber’s chief brand officer to Netflix’s CMO, from Pepsico to Apple, from working for celebrated director Spike Lee to working for iconic Hollywood talent agent Ari Emmanuel. The wall between the personal and professional is artificial, Boz argues, and a barrier to leading what she calls The Urgent Life in a new book. The best leaders tap into their emotions and listen to their instincts, she says, which helps to drive a team and a business forward.

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Stay versatile

Lululemon Athletica’s Calvin McDonald

While many retail businesses have struggled to cope with a wave of disruptions — from pandemic to supply chains to inflation — Lululemon has continued to scale, even when retail sales elsewhere dipped. CEO Calvin McDonald shares how mid-term strategic planning, control over inventory, and a culture that climbs mountains together has fueled agility and versatility. When it comes to brand-building and community building, Calvin says, it’s critical to lean into listening, so you can amplify what makes your business truly distinctive.

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Why culture matters

Netflix’s Reed Hastings

A strong company culture emerges when every employee feels they own the culture — and this starts before the first job interview. Netflix’s outgoing CEO Reed Hastings built a high-performing culture at Netflix by being upfront about who Netflix is, in the company’s famous culture deck. It won’t appeal to everyone — and that’s the point. If you can define your culture, while resonating with a diverse group of employees, you have a winning formula.

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