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Gaza in crisis

Mercy Corps’ Arnaud Quemin

Arnaud Quemin joins Rapid Response to discuss how his team in Gaza is coping, sharing first-hand accounts from those on the ground.

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Think like an outsider

Ellevest’s Sallie Krawcheck, MetricStream & Nordstrom’s Shellye Archambeau & Calendly’s Tope Awotona

Recorded live at the Masters of Scale Summit in San Francisco, Shellye Archambeau, Ellevest’s Sallie Krawcheck, and Calendly’s Tope Awotona speak discuss the hidden advantages of strategizing like an entrepreneurial outsider.

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How great cultures are built and rebuilt

Burberry & Apple’s Angela Ahrendts, Uber’s Dara Khosrowshahi & Google & Schmidt Futures’ Eric Schmidt

Recorded live at the Masters of Scale Summit in San Francisco, three legendary culture-setters sit down with host Bob Safian to discuss how they’ve built and rebuilt great cultures at Apple, Uber, Google, and more.

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Compassion in the face of crisis

Mercy Corps’ Tjada D’Oyen McKenna
How do you stay focused and committed to putting out a fire while new fires ignite elsewhere? Mercy Corps CEO, Tjada D’Oyen McKenna returns to Rapid Response to discuss the expansive relief effort in Turkey and Syria since the earthquake, leading a grieving team, and how the org’s support strategy in Ukraine must pivot as the country enters its second year of war. Tjada also shares insights about the greater role businesses can play in societal improvement, and why altruism doesn’t mean sacrificing scale.
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ChatGPT and AI’s inflection point

Reid Hoffman and Bob Safian sit down once more to discuss how today’s hot-button stories are impacting business. And right now, there's no hotter topic than ChatGPT and the race to bring transformative AI tools into the mainstream. So in this special AI deep-dive, Reid and Bob discuss how ChatGPT has reignited the search engine wars, how we can expect AI to transform our work and leisure, ways to see through the hype, and how business leaders should get the jump on the AI inflection point.
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Podcast: Episode 8: Masters of Scale

Why culture matters

Netflix’s Reed Hastings
A strong company culture emerges when every employee feels they own the culture — and this starts before the first job interview. Netflix's outgoing CEO Reed Hastings built a high-performing culture at Netflix by being upfront about who Netflix is, in the company’s famous culture deck. It won’t appeal to everyone — and that’s the point. If you can define your culture, while resonating with a diverse group of employees, you have a winning formula.
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Podcast: Episode 125: Masters of Scale

The essential playbooks — and when to use them

Cisco’s John Chambers
All great teams need to improvise under pressure, but underpinning this should be a set of tried-and-tested playbooks that let you orchestrate and replicate winning strategies. Cisco's John Chambers created a library of living playbooks — covering culture, acquisitions, crises, and more — to astounding effect as he took Cisco from a small tech supplier to the most valuable company on the planet.
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How Main Street retailers are out-pivoting big-box giants

Faire’s Max Rhodes
Small, independent store owners have been perpetually hit by waves of disruption: from malls to big box stores to e-commerce giants. But Max Rhodes, co-founder and CEO of the $12 billion online wholesale marketplace Faire, argues that Main Street retailers are actually better positioned right now to navigate today’s stormy shopping landscape than the competition. Max digs into how Faire is using technology and data to help stores maximize their advantages — nimbleness, adaptability, and smaller inventories — and combine them with the scale benefits enjoyed by the likes of Amazon and Target.
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