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Podcast: Episode 125: Must Listen

The essential playbooks — and when to use them


All great teams need to improvise under pressure, but underpinning this should be a set of tried-and-tested playbooks that let you orchestrate and replicate winning strategies. Cisco’s John Chambers created a library of living playbooks — covering culture, acquisitions, crises, and more — to astounding effect as he took Cisco from a small tech supplier to the most valuable company on the planet.


“I believe you don’t just need one or two playbooks, you need a whole library. And unlike library books, playbooks are living documents. And you should be writing new ideas in the margins.”