What the jobs report doesn't tell you about AI & the workforce (with Upwork CEO Hayden Brown)
About Hayden
- President & CEO of Upwork, public company connecting millions of pros and businesses
- Led Upwork to $750M+ revenue and $4B annual client spend
- Scaled Upwork from a $10M startup to a publicly traded marketplace
- Transformed Upwork into an AI-native platform under her leadership
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Few leaders have a better real-time read on how AI is actually reshaping the workforce than Hayden Brown. As CEO of Upwork, the platform where 18 million freelancers meet the businesses that need them, she sees what the monthly jobs report can’t: which skills are surging, which jobs are quietly disappearing, and why 23% of businesses that moved work to AI are already bringing humans back. Hayden joins Rapid Response to share what she’s actually seeing on the ground, why she refused to blame AI when she laid off a quarter of Upwork’s staff, and what the data says about the gap between AI hype and AI reality.
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