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Margaret Heffernan

Margaret Heffernan is a businesswoman and entrepreneur, internationally considered to be an expert on professional culture and talent. She is the author of six books, including Uncharted: How To Map The Future.

Featured in these episodes:
Margaret Heffernan, cameo
December 13, 2017

To move from one success to another — learn to un-learn. Take everything that helped you win the first time, then discard it and learn a new way. That’s how Barry Diller, titan of “old” media (ABC, Paramount, Fox), mastered the new dot-com world. His company IAC owns everything from Expedia to Vimeo to Match.com.

Margaret Heffernan, cameo
June 28, 2017

Strong company cultures emerge when every employee feels they own the culture — and this begins even before the first job interview. CEO Reed Hastings has built a high-performing culture at Netflix by being upfront about who they are and who they aren’t. The company’s famous culture deck offers a 100-slide description of how Netflix sees itself. It won’t appeal to everyone — and that’s the point. If you can define your culture, while resonating with a diverse group of employees, you have a winning formula.

Margaret Heffernan, cameo
June 7, 2017

Google doesn’t tell its employees how to innovate; it manages their inventive chaos. Their secret? Mix free-flowing ideas with disciplined decision-making. Eric Schmidt, CEO of Google since 2001 and now chair of parent company Alphabet, shares the decision he made to support a crazy idea that he was certain would bankrupt the company.

Margaret Heffernan, cameo
May 31, 2017

To lead a fast-changing organization, you have to be as skilled at breaking plans as you are at making them. Take it from Sheryl Sandberg, who helped grow Facebook to 2 billion users and 14,000 employees in her first six years. She shares the practical, tactical, on-the-ground lessons she learned at Google and Facebook — everything from hiring people for roles that never existed before to navigating make-or-break crises.