Bret Taylor (OpenAI Chair & Sierra Co-Founder): How AI will save customer service | Pioneers of AI

About Bret

• Chairman of the board at OpenAI as of 2024
• Former co-CEO and President/COO of Salesforce; led $28B Slack acquisition (2020)
• Co-creator of Google Maps during tenure at Google
• Former CTO of Facebook after acquisition of FriendFeed
• Co-founder of Quip (acquired by Salesforce) and Sierra, leading AI startups