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You may think that to scale you need to cut humans out of the equation. The opposite is true. You can harness the power of the “human cloud” to solve almost any problem — as long as you keep the word “human” in the equation. That’s what TaskRabbit CEO Stacy Brown-Philpot champions for this community of people who work with each other, teach each other, and continually learn from each other.

“The community of Taskers — they really take pride in the work that they do. Everybody seeks to get better at something.”

— Stacy Brown-Philpot
About the guest:

Stacy Brown-Philpot joined TaskRabbit as chief executive officer in 2013, where she led the successful acquisition of TaskRabbit by Ikea. And since joining, TaskRabbit has doubled its presence in more than 40 markets across the U.S. and the U.K., with plans to expand globally. Prior to joining TaskRabbit, Stacy spent 10 years at Google, where she started the Black Googler Network.

About the host:

Reid Hoffman is the host of Masters of Scale. A Silicon Valley entrepreneur and investor, he’s known for his spot-on insights on how to scale a startup. He’s a partner at Greylock and co-founder of LinkedIn, and co-author of the best-selling Blitzscaling and The Startup of You.

Also featured in this episode:

Whitney Johnson is the CEO of WLJ Advisors and one of the 50 leading business thinkers in the world as named by Thinkers50. She…

DaVette See worked as a tasker on Taskrabbit, performing odd jobs including attending birthday parties while impersonating guests.

DeLashea Mya Strawder is the Director of Music Programs at the Mosaic Youth Theatre in Detroit, combining theater and education.

You can harness the power of the human cloud to solve almost any problem — as long as you keep “human” in the equation

Transcript of Masters of Scale: Keep humans in the equation
Masters of Scale’s mission is to democratize entrepreneurship. Launched in 2017 as a weekly podcast featuring Reid Hoffman, we’re now two weekly podcasts — Masters of Scale with Reid Hoffman, and Masters of Scale: Rapid Response, hosted by Bob Safian — as well as an award-winning daily learning app, a best-selling book, virtual and live events, and more, serving a global community of founders, funders, and leaders looking to innovate at scale.
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