Nancy Lublin
Nancy Lublin is the founder and former CEO of Crisis Text Line, which has grown to include 3,000 volunteer counselors. Previously, she was executive director of DoSomething.org and founded Dress for Success, an organization that helps women on welfare dress for their first job interviews.
“Crisis counselors are heroes in jammies, not capes.”
— Nancy Lublin
More than timing, money, and luck, entrepreneurs need grit to succeed: one part determination and one part ingenuity, and an endless supply of Plans B. Nancy Lublin has a boundless supply of grit, which fueled her success scaling three not-for-profits: Dress for Success, DoSomething.org, and Crisis Text Line. With practical wisdom and wicked humor, she shares her innovative approach to technology, financing, data, and development. If you think the for-profit world has a monopoly on scale thinking, think again.
Crisis Text Line provides free, confidential crisis counseling via text, 24/7. To help counselors meet the moment, they anonymize and analyze real-time data on how their users are feeling – and that data is telling them the story of the onset of pandemic.
The Masters of Scale team brings you a special blend of leadership tips from Season One guests — including clips we haven’t aired yet. In this bonus episode, we’ll share our favorite insights from Y Combinator’s Sam Altman, Zynga’s Mark Pincus and more.