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Podcast: Episode 73: Must Listen

The secret power of onboarding


Onboarding isn’t just for employees. The step-by-step process to join a product or company lays the foundation for everything that follows. No one knows this better than Melanie Perkins, co-founder and CEO of Canva. From the moment she started the Australia-based graphic design platform, she knew she had to engage newcomers with simplicity and speed. First, onboard early users to her product; then, onboard investors and employees to help her build her values and her vision.


“Onboarding is a hidden key to lasting success. It starts with quick wins – and results in long-term buy-in. And it isn’t just for employees.”